Legal
Acceptable Use Policy
LowMOQ produces branded merchandise. We don't choose customers' designs, but we do choose what we will and won't produce. The following categories of artwork and orders are off-limits.
What we won't produce
- Counterfeit or infringing. Reproductions of third-party trademarks, logos, brand assets, or copyrighted characters without documented license. Sports league marks, music artist logos, fashion brand wordmarks — we will not produce these without written authorization from the rights holder.
- Hateful or harassing. Imagery or text that targets a protected class (race, ethnicity, religion, gender identity, sexual orientation, disability) with hatred, harassment, or violence.
- Glorifying violence. Imagery celebrating terrorism, mass casualty events, or armed attacks on civilians.
- Sexualizing minors. Any artwork or text that sexualizes anyone under 18. Zero tolerance.
- Deceptive impersonation. Artwork designed to deceive recipients into believing the merchandise originated from a brand or person who did not authorize it.
- Government insignia for fraudulent purposes. Police, military, or government uniforms or badges intended to impersonate authority.
What we ask of you (the IP attestation)
When you upload artwork to the catalog or send it to us by any other channel, you confirm that:
- You own the artwork, OR
- You hold a license that permits reproduction on merchandise, OR
- The artwork is in the public domain.
If we receive a credible third-party intellectual property claim against artwork you submitted, we will pause production, contact you, and ask you to demonstrate your right to use the artwork before we proceed.
How we enforce this
We may decline an order at any point if it violates this policy. If a violation is identified after production has begun, we may cancel the order and return any deposits less actual costs incurred. Repeat violations may result in declining future business.
Reporting a concern
If you believe we've produced merchandise that infringes your intellectual property, email [contact email TBD] with the subject "IP claim" and include: a description of the work, evidence of your rights, and the URL or order in question. We will respond within five business days.